Frequently Asked Questions

The shipping costs depend on the selected delivery country. You can find an overview of the shipping costs per country in our shipping costs table .

You can find our current delivery countries in our shipping costs table . We are currently unable to deliver to other countries.

Shipping usually takes place on the next working day after confirmed receipt of payment or a guaranteed payment confirmation by a third party provider (PayPal).

The delivery time is usually 2-3 working days (within Germany). Shipping to other European countries outside Germany is usually 5-8 working days.

Depending on the nature of the goods and the volume of the shipment, we generally ship the goods using the safest and fastest method available. Shipping is carried out by DHL.

Please inquire about the shipping status via our customer service info@brilamo.com.

There is no minimum order value in our shop. We offer free shipping within Germany for orders over €50, regardless of whether you are ordering one or more items. There is no maximum order value. For all other countries, we offer free shipping for orders over €100.

Yes, you can return the delivered goods or revoke your contract declaration within the cancellation period without giving any reasons.